2018, JOURNAL: Measuring Electronic Service Quality in India using E-S-QUAL, Emerald Publishing Limited UK
2015, Journal: A problem-solving routine for improving hospital operations, Journal of Health Organization and Management (Emerald Publication), 29(2), 252-270.
2015, Journal: An empirical study on hospital selection in India, International Journal of Health Care Quality Assurance (Emerald Publication), 28(1), 27-39.
2014, Journal: Measuring patient satisfaction: an empirical study in India, Leadership in Health Services (Emerald Publication), 27(3), 240-254.
2013, Journal: Lean manufacturing performance in Indian manufacturing plants, Journal of Manufacturing Technology Management, Emerald Publication, 24(1), 113-122.
2017, Conference-Attended: Determinants of Green Procurement Practices in Indian Firms, Venue: Seattle, USA
2016, Conference-Attended: The 22nd Annual Forum of International Association of Jesuit Business Schools (IAJBS), Venue: Nairobi
2015, Conference-Attended: Fixing process problems in healthcare using metaroutines, Venue: Washington, USA