Faculty Details

Dr. Manimay Ghosh

Professor, Operations Management
BE (Mech), MBA (USA), MS (USA), Ph.D. (USA)
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Teaching Interests

Operations Management,
Supply Chain Management,
Service Operations Management,
Project Management

Research Interests

Healthcare Operations Management
Operations Management
Supply Chain Management

Administrative Responsibilities

Operations Management - Area Coordinator
Associate Dean (Academics)

Research & Publications


2018, JOURNAL: Measuring Electronic Service Quality in India using E-S-QUAL, Emerald Publishing Limited UK

2015, Journal: A problem-solving routine for improving hospital operations, Journal of Health Organization and Management (Emerald Publication), 29(2), 252-270.

2015, Journal: An empirical study on hospital selection in India, International Journal of Health Care Quality Assurance (Emerald Publication), 28(1), 27-39.

2014, Journal: Measuring patient satisfaction: an empirical study in India, Leadership in Health Services (Emerald Publication), 27(3), 240-254.

2013, Journal: Lean manufacturing performance in Indian manufacturing plants, Journal of Manufacturing Technology Management, Emerald Publication, 24(1), 113-122.


2017, Conference-Attended: Determinants of Green Procurement Practices in Indian Firms, Venue: Seattle, USA

2016, Conference-Attended: The 22nd Annual Forum of International Association of Jesuit Business Schools (IAJBS), Venue: Nairobi

2015, Conference-Attended: Fixing process problems in healthcare using metaroutines, Venue: Washington, USA


2017, Training-Attended: Teaching with Simulations, Venue: Mumbai, XIMB

Work Experience

27 years